What is the hardest part of managing any technology? Buying, installing, managing or maintaining? In today’s world, our customers consistently tell us is that the managing and maintaining is the hardest part. We all are so busy struggling with the “do more with less” mentality that we often do not have time to keep up with the status of our own technology. Here at TSG, we're often asked, "What is the end of sale or support date?" Or more importantly, "How do we keep up with that information in a timely manner so we can make business decisions as far out as possible for budgeting purposes in the tough economic times we face?"

At least in the Avaya world which has many moving parts and a vast selection of technologies that as a customer you might have in your environment, there is an answer to some of those questions and issues: sign up for the Avaya E-Notification Process from support.avaya.com. This link gets you right to the subscription page.

If you select one of the five radio buttons on the top portion of the page, you will receive e-mail notifications when new content is added or revised for all Avaya products under the following content areas:

• Product Correction Notices
• Security Advisories
• Product Support Notices – High Priority
• End of Sale Notices
• Services Support Notices

Hopefully, this will make everyone more knowledgeable and aware of what is happening in your Avaya world.