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 Take charge of
your ongoing education at TSG University. Sign up now for our spring
semester offerings. Don't wait! Your TSGU education is just a click
away.
April 2011
11-15: Basic
CM Administration
May 2011
04-05: IP
Office Administration
09-13: Advanced
CM Administration
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Avaya IP Office
7.0 Release Now Generally Available
Delivering on Avaya's roadmap commitment to support
Nortel Enterprise Solutions (NES) customers and partners, IP Office
Release 7.0 was made Generally Available on 23 March. This release
delivers up to 60% investment protection for existing Business Communications
Manager (BCM) and Norstar customers - no other vendor can say or do
that! Simplified management streamlines installation for more basic
users, and a new range of sleek phones and audio conference units
bring professionalism to any size business, with paperless labels and
touch screens for the 9621G and 9641G IP phones.
Contact your TSG
Account Manager today to find out more!
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IAUG 2011
Avaya Users Group 2011 - Las Vegas!
TSG is a proud sponsor of this year's International
Avaya Users Group Global Conference, a meeting that will gather the
entire Avaya user community together for the first time since the
official start of the organization. Get the latest information on
products, solutions, and strategies to maximize your communications
technology investments. In addition, you will have the opportunity to
learn about Avaya's product roadmap directly from senior Avaya executives.
If you're looking for help justifying
your attendance at the IAUG Global Conference 2011, download the IAUG
Proposal to Attend, customize and submit it for approval (follow link
below).
Go
to the IAUG Global Conference site.
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PKI Certificate Refresh
Update your PKI Certificates before they expire!
Avaya uses
industry-standard digital Public Key Infrastructure (PKI) security
certificates in many of its products to provide authentication and
data encryption for communication links within its customer solutions.
As an industry-standard security measure, PKI certificates expire
after a period of time.
On various dates beginning in July 2011, the
certificates in certain releases of Avaya Aura™ Communication
Manager, Avaya Aura™ SIP Enablement Services, Avaya Aura™
Conferencing, IP Softphone, Avaya one-X® Desktop, SIP Phone, earlier
versions of Avaya Aura™ Communication Manager Branch Edition
(Distributed Office) and possibly Modular Messaging, will expire.
This will not cause catastrophic system outages. However, certain
critical functions within these products will experience service
outages if the PKI certificates are not updated prior to their
expiration date.
Avaya's goal is to make certificate updates as easy as
possible by providing complete information. Updates must be performed
prior to the certificate expiration date to maintain uninterrupted service
and to ensure network security. You are encouraged to proactively
update the certificates on all impacted products.
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