Enhanced Remote Services from TSG's Technical Assistance Center (TTAC) Where better to get technical assistance, remote programming and soft MAC work for your Avaya communications platform than from your trusted communications partner? TSG’s experts are ready to support your communications needs, helping you save time and money and focus on primary business operations.
TTAC, located in TSG’s Chicago headquarters, is a remote programming and technical assistance program designed to offer unlimited priority access to TSG’s technical support staff for rapid assistance and dedicated support for your communications platform. TSG understands the dynamics of business today, offering you a chance to focus on your primary operating objectives and off-load communications platform programming. Benefit from a relationship that will yield value today and tomorrow while lowering your communications maintenance costs.
A TTAC agreement can be purchased in addition to an Avaya maintenance agreement or independently. Billing can be monthly, quarterly or annually. Ask your TSG Account Manager for more detailed pricing.
TSG's Expertise Benefits Your Bottom Line
TSG’s customized, support offers can have profound effects on your business’s bottom line.
- Gain priority access to engineers; no more waiting!
- Re-focus your team on primary business objectives
- Obtain quick answers to your technical questions
- Reduce expenses and free up your staff by relying on TSG resources for your day-to-day programming needs and more complex work and unique projects
- Keep budgets in line by maintaining operating expenses and reducing surprises
- Complement Avaya maintenance contracts by including MAC work
- Ensure optimal performance of your communications platform
Download TSG's Enhanced Remote Services brochure 
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